Delek App

Morning Agency · Consumer Mobile

Turning a routine transaction into a rewarding experience.

iOS & AndroidConsumer AppLoyaltyMorning Agency
Context

A Digital Shift for a Legacy Brand

Delek wanted to move beyond simple transactions and build a mobile app that fosters genuine customer loyalty.

I worked on this project during my time at Morning Agency, leading the design from the initial concept through to the final handoff for both iOS and Android.

The problem

Before

The solution

After

The solution

After

The Challenge

Engaging Low-Interest Users

Fueling up is a quick, low-engagement task. The challenge was to give users a reason to open the app even when they weren't at the pump.

We built a loyalty layer that rewards frequent visits with points and personalized offers, making Delek the obvious choice for customers.

Key Flow

Fast Fuel, Start to Finish

From the home screen to the pump confirmation, the entire refueling flow takes under a minute. The app detects nearby stations, lets the driver select a pump, choose an amount, and pay — with a loyalty benefit applied automatically.

Home

At station

Select pump

Pump active

Confirmed

Amount

All set

Refueling

Benefit

Done

Result

Award-Winning Launch

The app successfully launched on both major platforms and won an industry award for design. It transformed Delek' customer relationship, moving the brand into a mobile-first future.

Award

Our award-winning digital product design.

Delek App

The Delek App: managing loyalty, fuel tracking, and rewards.

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